| Post Name | Assistant Manager - Kerala Labour Welfare Find Board |
|---|---|
| Question Paper Code | 040/2026/OL |
| Category Code | 433/2024 |
| Date of Test | 5 March 2026 |
| Exam Type | Online Examination |
| Total Questions | 100 |
1
Which of these egg dishes is cooked in a ramekin?
Answer
C. baked eggs
2
What is chorizo?
Answer
B. type of sausage
3
What is a crÚme brûlée topped with?
Answer
B. caramelised sugar
4
Which of these baked products uses choux pastry?
Answer
D. chocolate proïŹterole
5
Which of these ingredients is featured in Espagnole sauce?
Answer
D. brown stock
6
The french term for the barker in the kitchen is
Answer
A. aboyeur
7
What is panna cotta?
Answer
B. an italian dessert
8
Which cooking method is employed in "sous vide"?
Answer
C. vaccum-sealed, water-bath cooking
9
Which of these Indian breads originates in Bengali cuisine?
Answer
B. luchi
10
What is the correct interpretation of the term yield in a kitchen?
Answer
D. usable amount of food after processing
11
What is the correct formula for calculating food cost percentage?
Answer
A. (cost of goods sold/total food sales) 100
12
What is the primary goal of HACCP?
Answer
C. to prevent foodborne illness
13
In which type of service is the food presented by the service staïŹ to the customer individually, then customers service themselves?
Answer
B. french service
14
Which of these is a 24 hours or all day meal service Food & Beverage outlet?
Answer
A. coïŹee shop
15
The staïŹ member responsible for the carving trolley and the carving of meats is
Answer
C. trancheur
16
The size of a standard slip cloth placed over a table cloth is
Answer
B. 3 feet 3 feet
17
Which one of these silver cleaning methods involves the use of an aluminium sheet and washing soda?
Answer
D. Polivit method
18
A type of meal menu which changes daily is called
Answer
B. Carte du jour
19
Which fruit is used in the making of the ïŹambĂ© dessert known as CrĂȘpes Suzette?
Answer
A. Orange
20
The ingredient used in beer making which gives it a bitter taste is
Answer
D. Hops
21
The correct temperature to serve a sparkling wine is
Answer
A. 5 - 7 degrees celsius
22
Which of these whiskies is famous for its smoky taste attributed to the use of peat in malting?
Answer
C. scotch whisky
23
Which of these is a herb ïŹavoured liqueur?
Answer
A. drambuie
24
What are the ingredients of the Martini cocktail?
Answer
B. gin and vermouth
25
GRA is the acronym of _________
Answer
C. Guest Room Attendant
26
Executive housekeeper may report to
Answer
D. All of the above
27
Find the wrong statement.
Answer
B. Suppression: Gradual upsurge Pest Numbers or Damage to Level an Acceptable
28
Arrange the following steps of guest room cleaning in the correct order 1. Preparing to clean the room 2. Entering the guestroom 3. Concluding work in the guestroom 4. Making the bed 5. Replenishing bedroom supplies 6. Cleaning the guestroom 7. Cleaning the bathroom
Answer
C. 2,1,6,5,4,7,3
29
What is the name of a key that opens all rooms in one work-section of a hotel?
Answer
A. Sub-Master Key
30
Which of the following does describe the primary goal of guestroom maintenance?
Answer
D. All the above
31
The principles of purchasing are:
Answer
A. Quality, Quantity, Supplier, Price, Time
32
Which of the following does NOT describe the primary goal of guestroom maintenance?
Answer
D. To identify guests who cause damage to hotel property
33
Which one is a Class A fire?
Answer
B. Cloth
34
__________ is a detailed report that lists every job function performed by all employees in a housekeeping department with safety tips and potential hazards being cited.
Answer
A. Job Safety Analysis
35
_________ describes the lightness or darkness of a colour.
Answer
C. Value
36
Diagonal lines in interior décor suggests
Answer
A. movement, activity and action
37
Which of the following is considered the primary âhubâ of a hotelâs operations?
Answer
B. Front Office
38
A âNo-Showâ guest is defined as:
Answer
B. A guest with a reservation who fails to arrive without notifying the hotel
39
Which software system is most commonly used in hotels to manage reservations and guest profiles?
Answer
B. Property Management System (PMS)
40
What is the main purpose of the âNight Auditâ in Front Office?
Answer
C. To verify financial transactions and close the business day
41
During the âGuest Cycle,â which stage involves the registration process and room assignment?
Answer
B. Arrival
42
Which of the following is a âNon-automatedâ reservation system?
Answer
A. Whitney System
43
Which room type is characterized by two single beds separated by a bedside table?
Answer
B. Twin Room
44
âService Recoveryâ in the Front Office refers to:
Answer
B. The process of resolving a guestâs complaint to their satisfaction
45
In Front Office Accounting, a âFolioâ is:
Answer
B. A statement of all transactions affecting the balance of a single guest account
46
âRevenue Reconciliationâ during the night audit involves:
Answer
B. Matching the room revenue recorded with the actual occupancy and rates
47
Which formula is used to calculate the âRoom Occupancy Percentageâ?
Answer
A. (Total Rooms Occupied / Total Rooms Available) x 100
48
When handling a guest complaint regarding a technical error in the PMS billing, the Front Office manager should first:
Answer
B. Listen empathetically and isolate the guest to a private area if necessary
49
A hotel spends $55,000 on digital marketing and generates $150,000 in bookings directly from that campaign. What is the ROI?
Answer
C. 172.73%
50
In hospitality marketing, what does zero-based budgeting involve?
Answer
D. Starting from scratch and justifying every expense
51
Why do hotels and resorts use market segmentation?
Answer
A. To target marketing efforts and better satisfy customer needs
52
A hotel offers guests a deal where they stay 5 nights but pay for only 4 nights. This type of sales promotion is called
Answer
C. Value-added promotion
53
Which statement best explains the importance of CRM in hospitality?
Answer
C. It enables hotels to understand guests, offer personalized services and boost loyalty and revenue
54
A hotel designs special packages for families with children. This is an example of
Answer
B. Targeting
55
What is the main benefit of integrating loyalty programmes with digital marketing tools in hospitality?
Answer
B. Increase customer lifetime value
56
A restaurant charges different room rates for weekdays and weekends. This pricing strategy is an example of
Answer
D. Rate differentiation based on time
57
The process by which a management determines how an organization should move from current manpower position to its desired manpower position.
Answer
B. Human Resource Planning
58
Measures which can be used by organisations to control the warning signals of low morale among employees are (i) Job enrichment (ii) Job sharing (iii) Job rotation (iv) Profit-sharing
Answer
D. All the above
59
Arrange Abraham Maslow's Hierarchy of needs starting from lower order needs to higher order needs. (i) Esteem needs (ii) Social needs (iii) Physiological needs (iv) Safety needs (v) Self-Actualization needs
Answer
A. (iii),(iv),(ii),(i),(v)
60
Choose the benefit which cannot be combined under The Employee State Insurance Act. 1948
Answer
B. Sickness benefit + Maternity Benefit
61
The process by which the personnel specialist and operating manager prepare lists of both effective and ineffective behavior of an employee on a day-to-day basis.
Answer
C. Critical incident Method
62
A blueprint of the entire positions the employees hold in the organization from the point of their entry to the point of their retirement from the organization
Answer
C. Career Planning
63
In T-group 'T' stands for
Answer
B. Training
64
Theory of National Extension is a feature of
Answer
D. The Employee's Compensation Act, 1923
65
Wages paid for the erection of Machinery is
Answer
B. Capital Expenditure
66
Which accounting method matches revenue with expenses in the period they occur
Answer
B. Cash basis accounting
67
How will the following transaction affect the Cash Book? Cheque issued but not presented for payment
Answer
C. Reduce
68
Mr. A, a car dealer uses one of the cars for personal purpose. It will be credited in
Answer
D. Purchase Account
69
Writing off of the cost of Intangible asset is known as
Answer
C. Amortization
70
Cash budget is prepared to forecast
Answer
B. Inflow and outflow of cash
71
What is the ideal Current Ratio?
Answer
A. 2:1
72
Which KPI is used for Investment Appraisal?
Answer
C. Net Present Value
73
Identify the item that does not come under the elements of cost.
Answer
D. Personal Cost
74
Select the expense that is not an indirect cost
Answer
D. Buying Atta
75
Identify the statement that is not related to inventory control
Answer
B. Head chef is not a member of inventory control team
76
Select the record book that is not associated with beverage control
Answer
C. Butchery yield test book
77
State the method that is not used as a control measures in beverage department
Answer
B. Over pouring
78
According to the BCG matrix (Boston consultation group), which of the following does not come under menu engineering
Answer
B. Cat
79
Choose the correct expansion of the abbreviation MIS
Answer
A. Management Information System
80
The break-even point is where
Answer
A. The income of the business exactly equals its expenditure
81
The event management goals are developed based on detailed âSAMRTâ objectives. In the above statement SMART is:
Answer
C. Specific , Measurable , Achievable , Realistic and Time-bound
82
Select the correct order of âthree step risk management processâ in event management.
Answer
A. Identify risks and hazards , Asses risks and hazards , Manage risks and hazards
83
Vendor evaluation after an event mainly helps in:
Answer
B. Improving future negotiations
84
An indemnity clause in an event contract protects against:
Answer
B. Legal liability
85
Which tool is commonly used for risk evaluation?
Answer
B. Risk matrix
86
The BEST time to prepare contingency plans is :
Answer
C. Planning stage
87
Which is a quantitative evaluation tools?
Answer
C. Surveys
88
Updating the event dossier ensures:
Answer
B. Accuracy
89
A venue is where a live happening takes place (if the live happening is not an accident or incident). This type of venue is an EVENT VENUE. Amongst the following, which type of venue is not build for the purpose of event?
Answer
D. Non-dedicated venue
90
Which factors affects sound quality the MOST in on outdoor event?
Answer
B. Weather condition
91
DMC stands for:
Answer
B. Destination Management Company
92
Experiential tourism focuses on:
Answer
B. Local culture immersions
93
International tourism, includes:
Answer
C. Inbound and Outbound tourism
94
Regenerative tourism is:
Answer
C. Tourism that improves and restores ecosystems and communities
95
Regional Tourist Guide licenses in India are issued by:
Answer
B. Ministry of Tourism, Government of India
96
HRACC stands for:
Answer
B. Hotel & Restaurant Approval & Classification Committee
97
MICE tourism relates to:
Answer
C. Meetings, Incentives, Conferences and Exhibitions
98
An OTA is:
Answer
B. Online Travel Aggregators
99
2017 was designated as the International Year of Sustainable Tourism for Development by whom?
Answer
C. UN General Assembly (UNGA)
100
Schengen visa allows travel to:
Answer
B. Multiple European countries
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