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Kerala PSC Instructor in Secretarial Practice and Business Correspondence- Technical Education Department Previous Question Paper – 055/2017

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Post NameINSTRUCTOR IN SECRETARIAL PRACTICE AND BUSINESS CORRESPONDENCE- TECHNICAL EDUCATION DEPARTMENT
Question Paper Code055/2017
Date of Test17 May 2017
Medium of QuestionENGLISH
Exam TypeOMR Examination
Total Questions100
1
Modern business letters are usually written in
Answer
B. Full block style
2
What is a motion path ?
Answer
C. A method of moving items on a slide
3
Macros are run or executed from the __________ menu
Answer
D. Tools
4
In business telephone calls when making a request always use
Answer
A. Interrogative form
5
Empowerment is related to
Answer
C. Directing
6
Which type of office building design provide maximum space ?
Answer
A. Square rectangular
7
Fluorescent lighting is produced by ultra violet rays on
Answer
C. Phosphor
8
A secretary serves as information ________ for an office, organises and maintains hard copy and electronic files and generates correspondence
Answer
C. Clearing house
9
__________ is not an old method of file keeping
Answer
B. Arch lever file
10
A computer system that combines text, graphics, voice and video is known as
Answer
C. Multimedia
11
The medium through which message is passed from the sender to the receiver is known as
Answer
A. Channel
12
Form letter is known as
Answer
B. Persuasive sales letters
13
A websites main page is known as
Answer
D. Homepage
14
In business keep the telephone calls very short because the other person may not be
Answer
A. Free to talk to you
15
Span of management
Answer
A. Number of subordinates under a superior
16
System of filing in which the documents related to a particular case or subjects are collected together
Answer
A. Misil filing
17
__________ is a type of index in which frames are attached to a rod from one side so that it can be rotated
Answer
D. Strip Index
18
When integrating MS Word and Excel, Word is usually the
Answer
B. Client
19
IP stands for
Answer
B. Internet Protocol
20
The document that outline the details for a business trip for an executive is referred to as
Answer
D. An itenary
21
People from other countries can be easily put at ease by speaking to them in
Answer
B. Their language
22
Coordinating people and human resources to accomplish organisational goals is the process of
Answer
D. Leadership
23
The building used by different professionals at a time is called
Answer
C. Office condominiums
24
__________ is not a function of filing
Answer
C. Accounting function
25
MSI stands for
Answer
A. Medium Scale Integrated Circuits
26
Meta – communication relates to the speaker’s
Answer
C. Unintentional choice of both words and dress
27
Good business letters are characterised by the following quality of the writer
Answer
A. Sincerity
28
The Internet was a project of which agency ?
Answer
B. ARPA
29
The document that lists the items that will be dealt with at a meeting is called
Answer
D. The agenda
30
In what order do managers typically perform the managerial function ?
Answer
B. Planning, organising, leading, controlling
31
Another name for contingency planning
Answer
D. Scenario planning
32
From the following statement which is not an advantage of own office building ?
Answer
B. Change of location
33
Open shelf filing is also known as
Answer
A. Lateral filing
34
A mega is
Answer
A. 1 million
35
The word communication is derived from communis which means
Answer
D. To share
36
A memorandum is considered as brief form of written communication for
Answer
D. Internal use
37
How many parts are there in a business letter ?
Answer
C. 6
38
Internet explorer is
Answer
D. Browser
39
Term for a document listing that is to be accomplished during a meeting
Answer
C. Agenda
40
A budget is not
Answer
A. Qualitative statement
41
The main object of indexing
Answer
C. Location of files
42
In MS Word mailing list is known as the
Answer
B. Data source
43
____________ is a unit to measure quantity of light
Answer
D. Foot Candle
44
Filters that affect the content of a message are in
Answer
B. The mind of both speaker and the listener
45
Writing a letter with “you attitude” means writing
Answer
C. From the point of the view of the reader
46
Modem stands for
Answer
A. Modulator Demodulator
47
A demy official letter is signed by
Answer
D. Officer himself
48
Which of the following tasks should be a daily priority in the office environment ?
Answer
A. Picking up and opening the incoming mail
49
Weakest form of control
Answer
B. Post control
50
Which part of a business letter uses colon ?
Answer
D. Salutation
51
Method of communication used to large number of people
Answer
C. Public address system
52
Which of the following is not an external source of recruitment ?
Answer
B. Promotion
53
Linoleum is a kind of
Answer
C. Floor
54
The capacity of 3.5 inch floppy disk is
Answer
D. 1.44 MB
55
Kinesics is another term for
Answer
B. Body language
56
Number of times your name appears in a business letter
Answer
D. 2
57
Correct format of e-mail address
Answer
C. name@website.com
58
__________ is the most popular application of internet
Answer
A. E-mail
59
The ______ is the individual or group that develops the message to be communicated
Answer
A. Source
60
Premise control is
Answer
D. Buildings
61
For delegation to be effective it is essential that responsibility be accompanied with necessary
Answer
B. Authority
62
__________ is not an example of internal office forms
Answer
A. Vouchers
63
Filing used for those firms where the number of correspondence is small
Answer
B. Cardboard filing
64
__________ is used for stamping outward mail
Answer
D. Franking machine
65
Grapevine is the network of
Answer
C. Informal communication
66
The numerical filing is not used in
Answer
D. Correspondence orders
67
__________ is not one of 7 C’s in communication
Answer
B. Character
68
__________ allows a user to transmit images of documents over communication links
Answer
B. Fax
69
Which of the following is not the role of chairperson during a meeting ?
Answer
A. Keeping a clear and accurate minutes
70
Principles of drafting have been laid down by
Answer
C. Little Field and Rachel
71
Distribution of unsolicited e-mails in large numbers
Answer
D. Spamming
72
_________ is a specific offer for sale in response to an enquiry from a particular company
Answer
C. Quotations
73
_________ is not an example of internal office forms
Answer
A. Vouchers
74
Degree to which freedom is given to lower level managers for decision making is classified as
Answer
A. Autonomy
75
A relative block is an index to
Answer
A. The beginning of the file
76
A photocopying machine is
Answer
C. An electronic duplicator that fuses a reproduced image to plain paper
77
Which of the steps is not included in the process of reception ?
Answer
B. Encoding
78
All of the following are e-mail etiquette except
Answer
C. Use spell and grammar check
79
Manuals and policy statements are
Answer
B. Downward communication
80
The purpose of a paper shredder is
Answer
D. Destroy documents that companies may not want competitor to access
81
Part III of Indian Constitution deals with
Answer
B. Fundamental Rights
82
In India the age for voting right was reduced from 21 to 18 in
Answer
C. 1989
83
The highest Law Officer of India
Answer
A. Attorney General
84
The RTI Act of 2005 replaced the erstwhile Freedom of Information Act of
Answer
D. 2002
85
Mission Indradhanush is a scheme for
Answer
C. Immunization
86
The first English school in Kerala was started at
Answer
D. Mattancheri
87
Founder of ‘Prathyaksha Raksha Daiva Sabha’
Answer
B. Poykayil Yohannan
88
The ‘Malayali Memorial’ was submitted to
Answer
A. Sri Mulam Tirunal
89
Al Islam was an Arabi-Malayalam monthly published by
Answer
A. Vakkom Moulavi
90
The Trivandrum Public Library was started by
Answer
D. Edward Cadogan
91
‘Pattabakki’ was a fullfledged socio-economic drama written by
Answer
B. K. Damodaran
92
Pandit Karuppan was a social reformer from among the
Answer
C. Dheevaras
93
The first President of Nair Service Society was
Answer
D. K. Kelappan
94
The Nambuthiri women who protested by boycotting purdah in 1929 ?
Answer
A. Parvathi Nenmenimangalam
95
The historical novel Dharma Raja was published in
Answer
C. 1913
96
The ‘cockpit of Europe’
Answer
B. Belgium
97
Kuna is the currency of
Answer
A. Croatia
98
In the first Union Cabinet Moulana Abdul Kalam Azad was the Minister for
Answer
C. Education
99
The venue of 2020 Olympics
Answer
B. Tokyo
100
The recipient of the 63rd Dadasaheb Phalke Award
Answer
D. Manoj Kumar

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