| Post Name | Personnel Officer - Kerala Tourism Development Corporation Ltd |
|---|---|
| Question Paper Code | 153/2023/OL |
| Category Code | 147/2022, 688/2022 |
| Date of Test | 30 September 2023 |
| Exam Type | Online Examination |
| Total Questions | 100 |
1
The process of deļ¬ning the way in which the work is to be performed is known as
Answer
B. Job design
2
In the process of human resource planning, if the labour demand equals labour supply, which of the following step is to be initiated?
Answer
A. Internal transfers and redeployment
3
Coordinated and aggregated series of work elements used to produce an output is termed as
Answer
C. Tasks
4
Which organizational process involves evaluating the extent to which the employee performs work eļ¬ectively?
Answer
B. Performance appraisal
5
Which of the following process facilitate designing of job in such a way that help incumbents satisfy their needs for growth, recognition and responsibility?
Answer
A. Job enrichment
6
Which of the following is not a method of job design?
Answer
D. None of the above
7
The job characteristics theory was propounded by
Answer
B. Richard Hackman
8
Which of the following shows the proportion of employees in diļ¬erent job categories at diļ¬erent times?
Answer
C. Transitional matrices
9
Which of the following method is used to develop behavioural descriptions of a job?
Answer
A. Critical incident technique
10
Which among the following is an example of individual challenges of human resource management?
Answer
B. Ethical dilemmas and social responsibility
11
Which of the following is not used to measure recruitment eļ¬ectiveness?
Answer
D. Employee overtime
12
For a worker in an assembly line, there is a 15% probability of being gone in 12 months, a 0% probability of promotion to manger, a 10% probability of promotion to supervisor, and a 75% probability of being a line worker this time next year. This method of labour forecasting by looking at the transitional probability matrix is known as
Answer
A. Markov analysis
13
Arrange the correct order of sequence of recruitment : I. Searching II. Evaluation and control III. Planning IV. Screening V. Strategy development
Answer
B. III, V, I, IV, II
14
An HR Strategy that designs compensation that rewards it employees for innovation and creativity is an example of
Answer
B. Product diļ¬erentiation strategy
15
Which of following acts deal with recruitment and selection in a private or public sector?
Answer
A. Child labour act
16
This job evaluation method commonly used for white collar jobs determines the relative rank of the job to be evaluated in relation to a monetary scale
Answer
B. Factor comparison method
17
_______ is not a latest trend in contemporary recruitment practices.
Answer
D. Live streaming
18
Which among the following is not an achievement test?
Answer
D. Kuder Performance Record
19
Which of the following statement is / are correct about selection tests? (i) Stromberg Dexterity Test measures motor and physical abilities. (ii) Rorschach Blot Test is a projective test.
Answer
A. Both (i) and (ii)
20
Which of the following statement is / are correct about the objectives of induction training? (i) Impart a feeling of belonging. (ii) Sharing organisational values. (ii) Providing job speciļ¬c information.
Answer
D. All (i), (ii) and (iii)
21
Which of the following is a reason for remedial transfer?
Answer
B. Employee does not feel comfortable on his job
22
An employees' job responsibilities and status increase in a _________, but no increase in monetary beneļ¬ts.
Answer
A. Dry promotion
23
Pushing down decision making responsibility to those who close to internal and external customers is the key feature of
Answer
C. Employee Empowerment
24
The job characteristic model is proposed by
Answer
A. Hackman and Oldham
25
Which of the following statement is / are not correct regarding the principles of justice related to employee discipline and discharge? (i) Procedural justice includes the representation of all interests. (ii) Empathy is part of interactional justice.
Answer
D. None of (i) and (ii)
26
Which among the following statement is / are corect about Employee Stock Ownership Plan (ESOP)? (i) An organisation contributes shares of its own stock to a trust and additional contribution are made annually. (ii) The trust distribute stocks to amployees on seperation from service. (iii) ESOP help share holders of ļ¬rms to diversity their assets.
Answer
A. Only (i) and (ii)
27
Which among the following is not a part of behaviour modeling?
Answer
A. Programmed learning
28
Training is the process of
Answer
D. All the above
29
Training is beneļ¬cial to the organization : I. High productivity II. Better organizational climate III. Less supervision IV. Increased manpower obsolescence
Answer
D. I, II, and III
30
Initial training given to new employees is known as _________
Answer
B. Induction training
31
Job instruction training is given to __________
Answer
B. Supervisors
32
Learning by doing can be ensured in __________
Answer
D. Case study method
33
Management development helps to __________
Answer
A. Improve executive talent
34
Learning before doing can be ensured in __________
Answer
A. Vestibule training
35
__________ enable to understand what the learners has not learnt and the teacher has not taught.
Answer
C. Feed back
36
When an employee's performance is appraised by supervisor, peers, subordinates and himself, such an appraisal is called ___________
Answer
D. 360 degree appraisal
37
Which among the following is a modern method of Performance Appraisal?
Answer
D. Both 1 and 2 above
38
"Every workers has a right to work, rest and leisure, maintenance in old age, sickness and disability and equal pay for equal work". State the principle described through the above statment
Answer
C. The doctrine of socialism
39
"Red Hot Stove Rule" is popularized by _________
Answer
A. Douglas McGregor
40
The disciplinary action in which an employee is reduced to a lower grade from the grade enjoyed by him earlier is known as _________
Answer
C. Demotion
41
Which of the following is a method of settlement of conļ¬ict?
Answer
D. All of the above
42
___________ is a form of Industrial democracy?
Answer
A. Worker's Participation in Management
43
The variation of Employee Stock Option Scheme are
Answer
A. ESOS and ESPS
44
The parties to Industrial relations are
Answer
D. All of the above
45
Which among the following is (are) the contents of collective bargaining?
Answer
D. Both 1 and 2 above
46
The tendency to rate an employee consistently high or low on the basis of overall compression is called _________
Answer
A. Halo eļ¬ect
47
The act of giving feed back to the employee after performance rating is called __________
Answer
A. Appraisal interview
48
Management by objective is also called __________
Answer
D. All of the above
49
Arrange the following examples of human needs in the hierarchy of their increasing importance: (a) Insurance of accidents (b) Recognition and admiration from others (c) Food and shelter provisions (d) Achieving distinction in chosen area by maximising potential (e) Developing meaningful relations with others Choose the correct answer from the options given below :
Answer
A. (c), (a), (e), (b), (d)
50
From the following statements, identify an assumption in Maslow's hierarchy of needs
Answer
C. Lower-level needs must be at least partially satisļ¬ed before higher needs can aļ¬ect behaviour
51
Sharath is a software engineer in Manufacturing ļ¬rm in Bangalore. He was happily married and had a three-year-old daughter. He performed very well during last four years and was due for promotion. But in an organization reshuļ¬e, he was oļ¬ered to move to Delhi if he wants to avail promotion opportunity. After thoughtful deliberation, he decided to decline the oļ¬er and decides to stay with his family in this current position in company. Which need Rahul has satisļ¬ed in this example?
Answer
C. Alderfer's relatedness need
52
An employee is creating a new position for a head of training. Taking into consideration the job characteristics model, which of the following changes would be least likely to result in a rich and rewarding job?
Answer
A. Building a state-of-the-art training centre and new oļ¬ce for the training staļ¬
53
Imagine you are working in an organization where individuals are of equal status. Which type of communication is ideal and normally employed in such a context?
Answer
B. Horizontal communication
54
What should you do when there is a misunderstanding with a customer?
Answer
A. Listen actively to the customer's perspective and seek to understand their concerns
55
John really enjoys driving cars. It gives him great personal satisfaction. His desire to drive cars connects to which of the following?
Answer
D. intrinsic motivation
56
Distinguish the diļ¬erence between group and interpersonal communication
Answer
C. Coordinating group interaction is more complex than coordinating interpersonal interaction
57
Ashok has a dull day at work and feels the need to go out and have a nice time at a party. Which motivational theory could explain his need to party?
Answer
B. Optimum arousal theory
58
Identify a major barriers to eļ¬ective communication from the statements given below
Answer
C. Moralising, being judgemental and comments of consolation
59
Contingency theories of leadership based upon ___________
Answer
C. That there is no single style of leadership appropriate to all situations
60
Instant messaging is a technology originally designed to have ________ at the workplace.
Answer
A. One to one personal chat
61
Which of the following statement is wrong?
Answer
D. None
62
____________ helps in matching the organisation need for HR and individual need for career growth.
Answer
B. HRD
63
Which one is not a method for gathering data for need assessment of training for employees?
Answer
D. Local daily
64
Apprenticeship training is __________
Answer
C. a combination of (1) and (2)
65
Incident process is a variant of __________ method.
Answer
A. Case study
66
Which of the following are oļ¬-the-job-training techniques? (i) Lectures (ii) Coaching (iii) Case study (iv) Under study Options :
Answer
B. Only (i) and (iii)
67
The eļ¬ectiveness of HRD interventions is measured in ________ phase.
Answer
D. evaluation
68
Which one is involved in designing an eļ¬ective HRD program? (i) Setting objectives (ii) Selecting the trainer (iii) Selecting the program methods and techniques (iv) Scheduling the programs Options :
Answer
D. All of the above (i), (ii), (iii) and (iv)
69
Which one is a factor to be considered while selecting training methods and media? (i) Objective of the programme (ii) Time and money available (iii) Trainer characteristics and preferences Options :
Answer
C. All of the above (i), (ii) and (iii)
70
Simulation is a __________ training method.
Answer
A. Oļ¬-the-job
71
The combination of role playing and brain storming is __________
Answer
C. Role storming
72
Sensitivity training is also known as ___________ (i) T-Group training (ii) Laboratory training (iii) Rotation training Options :
Answer
A. Only (i) and (ii)
73
The aspect of career planning that includes the attitudinal characteristics that guide people throughout their career is ____________
Answer
C. Career anchors
74
Which of the following statement(s) is/are correct about On-the-job training (OJT)? (i) OJT is commonly used for training nonmanagerial employees (ii) When just-in-time training is needed most, OJT is the most eļ¬ective to facilitate learning is the workplace (iii) Apprenticeship training in an extension of OJT (iv) Behaviour modelling is another name of OJT
Answer
C. Only (i), (ii) and (iii)
75
_______ is not a part of the stages of organisational career planning.
Answer
D. Analysis of reasons for quite quitting
76
The role of the organisation in career planning is to introduce and strengthen systems to ensure __________ of the employees.
Answer
A. Career progression
77
Which of the following are the beneļ¬ts of career management for organisations? (i) Improved performance (ii) Improved productivity (iii) Increased retention of talented employees (iv) Development of competencies and personal skills (v) Better individual-organisation match
Answer
B. Only (ii), (iii) and (v)
78
The development of replacement charts which ensures the suļ¬cient capabilities of individuals is one of the activities to begin
Answer
A. Succession planning
79
The collection of all the exercises and instruments used to identify individual needs for development is ___________
Answer
C. Assessment centres
80
Which statement(s) about protean career is/are true? (i) These are characterized by the exercise of self-direction and a focus on intrinsic values in the pursuit of psychological success (ii) Such individuals exhibit an openness to pursuing multiple career paths and embracing change (iii) It is the process of adapting one's career to embrace emerging opportunities and technological advancements, particularly in rapidly changing industries (iv) In today's dynamic work environment, the factors that contribute to an individual's career success in today's dynamic work environment are adaptability, self-directedness and continuous learning.
Answer
D. Only (i), (ii) and (iv)
81
When women fail to make promotion for top management positions, __________ (i) Succession planning fails (ii) Glass ceiling appears (iii) It is called maternity leave syndrome
Answer
B. Only (ii)
82
Which statement(s) about counselling is/are false? (i) Environment building is a characteristic of counselling (ii) Counsellor's involvement is required in the process (iii) Personal interview is used as a counselling tool
Answer
D. Only (iii)
83
When a person has learned a job too well and is bored with day-to-day activities _______
Answer
B. Content plateau
84
Skill and management inventories are broadly referred to as _________
Answer
A. Talent inventories
85
Which model of Human resource accounting is an extension of Lev and Schwartz model and considers the movement of an employee from one role to another in his career?
Answer
A. Eric Flamholtz Model
86
Replacement Cast Approach of Human Resource Accounting suggests that
Answer
B. The cost of replacing employees is used as the measure of company's human resources
87
Ensuring non-discriminatory hiring practices is an example of
Answer
Question Cancelled
88
When evaluating an organisation's strategic capability, which of the following questions are important?
Answer
C. Both (1) and (2)
89
Can you identify the type of research conducted for evaluating HR performance from the options given below
Answer
B. Applied research
90
The human resource research is needed not due to the following reasons
Answer
C. Establishing the hierarchy of diļ¬erent job proļ¬les in the organization
91
The alignment of HRM function with organisational goals are referred to as
Answer
B. Strategic HRM
92
The eļ¬ective management of human resources in a ļ¬rm to gain competitive advantage in the market place requires
Answer
A. Timely and accurate information on current employees
93
What are the key perspectives identiļ¬ed by balanced scorecard that directly and completely deļ¬ne strategy management and analysis? (i) Financial (ii) Customer (iii) Internal processes (iv) Learning and growth
Answer
D. All of the above (i), (ii), (iii) and (iv)
94
Which of the following statement is/are correct about HR balanced scorecard? (i) It helps HR Managers to understand how to align HR strategy with the overall business objectives (ii) It can get HR to the new goals and measures and through the process ensure continued learning and change management. (iii) Helps the organisation deliver increased value to its employees, customers and investors
Answer
C. All of the above (i), (ii) and (iii)
95
What are the features of a good talent management strategy? (i) Sharpens organisation's competitive position (ii) Reduces recruitment costs (iii) Lead to higher performance
Answer
C. All of the above (i), (ii) and (iii)
96
Which of the following statement is/are correct about talent management? (i) modifying selection procedures for senior employees is a step towards talent management (ii) the two axis of talent management grid are potential and performance. (iii) In talent management, end to end process, workforce and succession planning leads to compensation management.
Answer
A. All of the above (i), (ii) and (iii)
97
What are the various theories of Work-Life balance? (i) Spill Over theory (ii) Resource Drain theory (iii) Enrichment theory (iv) Expectancy theory
Answer
A. Only (i), (ii) and (iii)
98
What are the features of Work-Life Balance models? (i) both work and family are completely separate with clear boundaries (ii) both work and life are two spheres which overlap often and that each aļ¬ect the other (iii) understanding for employees and their lives outside of work and considering the need of its employee's partners
Answer
A. Only (ii) and (iii)
99
What are the various approaches of competency mapping? (i) Assessment Centre (ii) Critical Incidents technique (iii) Interview technique (iv) Questionnaires
Answer
D. All of the above (i), (ii), (iii) and (iv)
100
What is meant by competency mapping? (i) It is a process to identify key competencies for an organisation and a job (ii) It is a behaviour rather than a skill (iii) With a competency based job description, mapping the competencies can be done
Answer
B. All of the above (i), (ii) and (iii)
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