| Post Name | Senior Manager(HRD) |
|---|---|
| Department | Kerala Co-operative Milk Marketing Federation (KCMMF Limited) |
| Question Paper Code | 046/2026/OL |
| Category Code | 464/2024 |
| Date of Test | 17 March 2026 |
| Exam Type | Online Examination |
| Total Questions | 100 |
1
When an office introduces a new monitoring system, they notice an initial drop in staff performance. What should be the administrator's best analytical interpretation?
Answer
C. There is a transitional adjustment period
2
Which of the following is applicable to registration of a company for charitable purposes under sec 8 of the Companies Act 2013?
Answer
A. The company prohibit the payment of dividend to its members
3
Niramaya health insurance project by the Kerala state Social Justice department serves
Answer
D. Differently abled
4
A social welfare administrator is evaluating the effectiveness of a new after-school program designed to support at-risk youth. The program's goals include improving academic performance, reducing truancy, and providing positive recreational activities. Which of the following evaluation methods would best assess whether the program is meeting these goals?
Answer
D. Collecting pre-and post-program academic performance data and attendance records, along with surveys from participants on their experiences.
5
An organisation shifts from role-based job descriptions to competency architecture aligned with future capabilities. This reflects :
Answer
B. Competency-based strategic workforce architecture
6
According to the Juvenile Justice (Care and Protection of Children) Act 2015, placement of person, who cease to be a child during process of inquiry is that
Answer
B. The inquiry may be continued by the Board and orders may be passed in respect of such person as if such person as if such person had continued to be a child
7
A subjective, informed, and influential standpoint in ethnography is known as :
Answer
B. Emic Perspective
8
A new HR manager discovers that decisions in the agency are being made informally by senior staff rather than through formal structures. Which administrative concept is most relevant here?
Answer
B. Informal organization
9
An organisation introduces skill-based pay and broad banding structures. The primary theoretical justification for this move is :
Answer
D. Encouragement of lateral capability development and organisational flexibility
10
Which of the following best captures the paradigmatic shift from traditional Personnel Management to Strategic HRM?
Answer
B. Movement from administrative control to strategic integration of human capital with competitive advantage
11
Poshan Tracker App launched as part of the Poshan Abhiyaan calculates Anaemia in Adolescent girl as
Answer
D. Haemoglobin level should be below 12g/dL
12
Which article in the 1989 convention of the rights of the Child by the United Nations stipulate that, when the separation of a child from the parent(s) results from any action initiated by a State party, such as the detention, imprisonment, exile, deportation or death (including death arising from any cause while the person is in the custody of the State) of one or both parents or of the Child, that State Party shall, upon request, provide the parents, the child or, if appropriate, another member of the family with the essential information concerning the whereabouts of the absent member(s) of the family unless the provision of the information would be detrimental to the well-being of the child.
Answer
B. Article 9
13
A social worker uses digital platforms to provide tele-counselling to rural elderly clients while ensuring data protection and informed consent. This innovation primarily raises which professional concern?
Answer
B. Digital divide and ethical use of technology
14
Community -based rehabilitation (CBR) for persons with disabilities represents a shift from :
Answer
B. Institutionalisation to community inclusion and participation
15
A social worker designing interventions for LGBTQI+youth uses intersectionality as a framework. This implies that :
Answer
C. Multiple axes of identity and power shape lived experiences simultaneously
16
Assertion (A) : The evolution of HRM in India reflects a transition from welfare-oriented labour administration to strategic human capital management. Reason (R) : Economic liberalisation in the 1990s increased global competition and performance accountability.
Answer
A. Both A and R are true, and R correctly explains A.
17
Consider the following statements : 1. Strategic HRM assumes human capital is a source of sustained competitive advantage. 2. Personnel management views labour primarily as a variable cost. 3. Contemporary HR analytics eliminates the need for managerial judgement. 4. High-performance work systems (HPWS) link HR practices to organisational outcomes. Which of the above are correct?
Answer
B. 1, 2 and 4 only
18
Which of the following reflects a systems-based understanding of performance management?
Answer
C. Linking individual KPIs to team goals and organisational strategy through cascading objectives
19
An organisation facing automation risk conducts scenario planning and reskilling forecasts to anticipate workforce redeployment. This reflects :
Answer
B. Transitional workforce analytics and strategic workforce modelling
20
Which theoretical perspective most strongly informs rights-based interventions with Dalit and Tribal communities?
Answer
B. Structural and critical theory
21
Which of the following is considered a latent structural cause rather than an immediate trigger of industrial disputes?
Answer
B. Long-standing absence of grievance redressal machinery
22
In a recent Kerala High Court decision on the scope of Labour Court Jurisdiction (2026), the Court held that where a government reference is confined to the justification of retrenchment, the Labour Court :
Answer
C. Cannot examine the bonafides or legality of closure beyond the terms of reference.
23
Which of the following is most likely to produce intermittent rather than continuous industrial unrest?
Answer
C. Seasonal workload fluctuations in absence of workforce planning
24
The binding nature of a settlement arrived during conciliation extends to :
Answer
D. All workmen in establishment
25
The decision in Kerala State Electricity Board v. Presiding Officer, Labour Court is most frequently cited in Kerala labour jurisprudence for clarifying :
Answer
A. The limits of Labour Court's power in reappraisal of domestic enquiry
26
Which classification error is most commonly committed while analysing labour welfare programmes in Indian factories?
Answer
C. Classifying mental health initiatives under curative welfare only
27
Which of the following combinations is most likely to produce hidden deterioration in employee wellness despite formal welfare compliance?
Answer
B. High wages + high work intensification + low recover time
28
A platform-based logistics company (clearly falling within "industry") provides high pay but no structured fatigue monitoring. Workers collectively demand algorithm transparency and rest protocols. Which interpretation BEST reflects the future trajectory of Indian labour welfare jurisprudence?
Answer
B. Digital work intensification may legitimately attract welfare scrutiny
29
In an engineering unit, investigation after repeated minor injuries reveals : • safety manuals are updated annually • PPE is supplied • risk assessments exist but have not been reviewed after automation changes • supervisors meet production targets aggressively Which diagnosis is MOST defensible under modern safety management principles?
Answer
C. Static compliance model has failed to keep pace with dynamic risk
30
Consider the following statements about the maternity benefit (Amendment) Act, 2017 I. Women are entitled to 26 weeks of paid maternity leave for the first two children. II. The amendment introduced childcare breaks for women up to the age of 6 years of the child. III. Adoption leave of 12 weeks is available to male employees.
Answer
D. I only
31
Under the Maternity Benefit (Amendment) Act, 2017 which of the following statements regarding the entitlement of a female employee in INCORRECT?
Answer
D. Establishments employing 20 or more employees are mandated to provide a crèche facility
32
According to the Code on Social Security, 2020 (as amended), if an employer fails to pay the employee's contribution that has been deducted from the employee's wages, the penalty for such an offence is :
Answer
B. Imprisonment of not less than one year and a fine of one lakh rupees
33
Consider the following statements regarding gratuity under the new Code on Social Security: I. Fixed-term employees are eligible for gratuity after one year of service. II. Regular employees still need five years of service to qualify for gratuity. III.Gratuity has been abolished under the new social security framework.
Answer
A. I and II only
34
Consider the following statements regarding the Hawthorne Effect : I. It suggests that productivity increases solely due to physical working conditions. II. It highlights the significance of social and psychological factors at work. III. It laid the foundation for the Human Relations Movement.
Answer
B. II and III only
35
Which leadership style is most consistent with the Path-Goal Theory proposed by Robert House?
Answer
D. Situational adaptation to subordinate needs
36
Regarding Transactional vs Transformational Leadership : I. Transactional leadership relies on contingent reward systems. II. Transformational leadership focuses on inspiring higher-order needs. III. Transactional leadership eliminates the need for monitoring.
Answer
A. I and II only
37
Arrange the stages in the General Adaptation Syndrome (GAS) model proposed by Hans Selye. A. Resistance B. Alarm C. Exhaustion
Answer
C. B → A → C
38
Which personality framework classifies personality into Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism?
Answer
B. Big Five Model
39
Which of the following are commonly used Organizational Development (OD) interventions? 1. Sensitivity Training 2. Management by Objectives 3. Team Building 4. Process Consultation Select the correct answer using the code below :
Answer
A. 1, 3 and 4 only
40
With reference to Resistance to Change, consider the following statements : 1. Resistance to change always indicates poor organizational culture. 2. Fear of economic loss can be a source of individual resistance. 3. Structural inertia can contribute to organizational resistance. Which of the statements given above is/are correct?
Answer
B. 2 and 3 only
41
A department introduces a performance-linked incentive system. Senior employees, though not openly opposing it, slow down file movement and avoid active participation in review meetings. Informal conversations reveal fear of reduced influence and loss of established privileges. Which of the following best explains this form of resistance?
Answer
C. Perceived threat to power, status, and established informal networks
42
Retrenchment compensation is primarily intended to :
Answer
B. Provide financial relief to workers displaced for reasons other than disciplinary action
43
Which of the following best distinguishes registration from recognition of a trade union?
Answer
B. Registration grants legal status; recognition grants bargaining rights
44
Overtime wages in factories are generally calculated at :
Answer
D. Twice the ordinary rate of wages
45
For determining equal remuneration, the decisive factor is :
Answer
C. Nature of duties performed
46
Compensation under Section 25C of Industrial Disputes Act is payable to a laid-off workman only if he has completed :
Answer
B. 240 days of continuous service in the preceding 12 months
47
An employer offers alternative employment in another establishment 8 miles away from the original unit. The workman refuses. Is compensation payable?
Answer
A. Yes, because establishment exceeds the statutory radius
48
A trade union approaches authorities to resolve a wage dispute before going on strike. Which labour administrative mechanism should be activated first?
Answer
C. Conciliation
49
Which of the following statement is/are NOT correct about the origin of the ILO? A. The ILO was originally established as part of the League of Nations system. B. It was created as part of the Treaty of Versailles. C. The ILO was established primarily to regulate international trade tariffs between industrialized nations. D. The creation of ILO was linked to the post World War I.
Answer
D. C only
50
Direction: Refer the following statments marked as Assertion (A) and Reason (R). Mark your answer as per the codes provided below : Assertion (A) : Decisions of Kerala's Industrial Relations Committees are legally binding. Reason (R) : IRCs include equal representation from employers and workers to ensure fairness.
Answer
D. A is false but R is true
51
Human Resource Manager acts as
Answer
D. Change Agent
52
A detailed list of employees with information about their background is called
Answer
A. HR Inventory
53
Which of the following statement is/are correct about the scope of personnel management (i) The welfare aspects concerned with working conditions and amenities. (ii) The labour or personnel aspect concerned with recruitment, placement, compensation, promotion, incentives, productivity etc. (iii) The industrial relations aspects concerned with trade union, negotiation, settlement of industrial disputes, joint consultation and collective bargaining.
Answer
D. All of the above (i, ii & iii)
54
Which of the following statement is/are true about the Human Resource Management (i) Quality of human resources influences the efficiency of other resources (ii) Human Resource Management is universal and inter-disciplinary process (iii) Human Resource Management has been accepted now as a profession
Answer
D. All of the above (i, ii & iii)
55
Statement I : Human Resource Management is quite wide in scope comprising personnel welfare, industrial relations and other aspects Statement II : Human Resource Management in India evolved through the statutory stage, administrative stage, welfare stage and development stage
Answer
A. Both statement I and II are correct
56
__________ is meant for listing each key position and indicating time when it is likely to be vacated
Answer
B. Replacement Chart
57
_________ is the process of studying and collecting information relating to the operation and responsibilities of a specific job
Answer
A. Job analysis
58
The statistical tools for human resource planning are (a) Ratio analysis (b) Trend analysis (c) Econometric model (d) Regression analysis (e) Bureks-Smith Model Select the correct code.
Answer
D. (a), (b), (c), (d) and (e)
59
Training is
Answer
B. Job specific
60
Statement I : Attitudinal training is significant in Service Industry as job training. Statement II : Development of right attitudes is as important as improvement of knowledge and skills. Statement III : Training and Development are synonymous.
Answer
B. Statement I and II are correct III is incorrect
61
Which approach combines elements of the traditional rating scales and critical incident method?
Answer
A. BARS
62
_________ is the process of advising and assisting employees in identifying and removing obstacles to effective performance
Answer
B. Performance Counselling
63
On-the-job training is the most effective method of training the employees because it is in complete accord with the (a) Law of readiness (b) Law of exercise (c) Law of effect Select the correct code.
Answer
D. (a), (b) and (c)
64
Which of the following statements are correct regarding incentive plan? (i) Incentive plans aim to increase employee productivity. (ii) All incentive plans guarantee equal rewards irrespective of performance. (iii) Incentives can be financial or non-financial.
Answer
A. Only (i) & (iii)
65
Which of the following best reflects the principle of internal equity in wage administration?
Answer
C. Fixing wages based on the relative worth of jobs within the organisation
66
Which method of wage payment is most appropriate when output can be easily measured, and management aims to maximise productivity?
Answer
B. Piece Rate System
67
Which of the following is an example of a fringe benefit?
Answer
C. Provident Fund Contribution
68
Assertion (A) : Profit-sharing plans improve employee commitment. Reason (R) : Profit-sharing links employee rewards to organisational performance
Answer
A. Both A and R are true, and R is the correct explanation of A.
69
Which of the following statements are correct about dispute settlement machinery? (i) It includes conciliation and arbitration. (ii) It aims at preventing and resolving industrial disputes. (iii) It replaces collective bargaining entirely.
Answer
A. Only (i) & (ii)
70
An employee interprets a neutral remark by a manager as criticism due to past negative experiences. This primarily relates to :
Answer
B. Perception
71
Which model of Organizational Behaviour is characterized by a managerial focus on providing high job security and extensive fringe benefits, resulting in employees becoming psychologically dependent on the organization for their well-being?
Answer
B. Custodial Model
72
Which of the following statements are correct regarding workers' participation in management? (i) It strengthens industrial democracy. (ii) It transfers complete decision-making authority to workers. (iii) It may improve organisational commitment.
Answer
A. Only (i) & (iii)
73
According to Transactional Analysis, ineffective communication occurs primarily when:
Answer
C. Crossed transactions occur
74
Which of the following is a reactive rather than preventive industrial relations mechanism?
Answer
C. Strike
75
Which of the following statements about the Johari Window are correct? (i) It enhances self-awareness. (ii) It promotes interpersonal understanding. (iii) It eliminates personality differences.
Answer
A. Only (i) & (ii)
76
The Social Security Code primarily expands coverage by :
Answer
B. Including gig and platform workers
77
An organization using the replacement cost method reports significantly higher human asset values during periods of labor scarcity. This most critically indicates :
Answer
B. Market-driven volatility in valuation
78
The opportunity cost approach in HRA is most vulnerable to criticism because it :
Answer
B. Depends on internal bidding between departments
79
Raising the threshold for prior government approval for layoffs under the Industrial Relations Code may most directly impact :
Answer
B. Employer flexibility in workforce restructuring
80
According to Herzberg, improving salary without enhancing job enrichment is likely to :
Answer
B. Eliminate dissatisfaction but not create satisfaction
81
An individual requires a limited amount of food but he requires it every day. This is an example of :
Answer
A. Physiological Needs
82
An organisation designed on the basis of this Theory is characterised by decentralisation of authority, job enrichment, participative leadership and two- way communication system
Answer
B. Theory Y
83
The mental condition or attitude of individuals and groups which determine their willingness to cooperate :
Answer
D. Morale
84
The extent to which a person believes that his effort will lead to high performance and the possibility that a particular action will lead to the first level outcome is referred to as :
Answer
C. Expectancy
85
The work that a manager performs to inspire, encourage and impel people to accomplish desired goals is :
Answer
C. Motivation
86
The activity of influencing people to strive willingly for group objectives
Answer
D. Leadership
87
This leader keeps the followers informed about matters affecting them and provides freedom of thinking and expression.
Answer
A. Democratic leader
88
This leader essentially agrees with status quo and strives to maintain it.
Answer
B. Noncharismatic leader
89
In the Managerial Gird development by Blake and Mouton, X-axis represents:
Answer
A. Concern for production
90
Such leaders love power and never delegates authority:
Answer
D. Autocratic leader
91
Organizational change refers to :
Answer
B. Moving from current state to a desired future state
92
The Systems Model views organisation as :
Answer
C. An interconnected set of subsystems
93
Business Process Re-engineering emphasizes :
Answer
B. Radical redesign of processes
94
Lewin's first stage of change is :
Answer
C. Unfreezing
95
External change may arise due to :
Answer
B. Government regulations
96
RIASEC model includes :
Answer
A. Realistic, Investigative, Artistic, Social Enterprising, Conventional
97
Expectancy theory linking performance and rewards was proposed by :
Answer
C. Vroom
98
Succession planning aims to :
Answer
B. Identify and develop future leaders
99
Career development refers to :
Answer
B. Continuous acquisition of skills and competencies
100
Career management is defined as:
Answer
B. Aligning individual career goals with organisational opportunities
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